My Flight Is Delayed, What Am I Entitled To?

If you were travelling from a European Airport or a European Airline, you may have rights under the EU law if your flight is delayed or cancelled.

If your flight’s delayed for 2 or more hours

Your airline has to give you:

• food and drink
• access to phone calls and emails
• accommodation if you’re delayed overnight – and journeys between the airport and the hotel

If your flight’s delayed for 3 or more hours:

• You already have a legal right to food and drink, phone calls and accommodation – you get this when the flight is delayed for 2 hours or more.
• You’re also entitled to get compensation if the delay is the airline’s responsibility

You’re entitled to a set amount of compensation depending on:

• the distance of the flight
• the length of the flight
• whether you’re flying to an EU or non-EU destination

If you are still unsure whether you could claim for a flight delay, it’s worth giving us a call to check, as we have a team of experts ready to take your call.