Slip and Fall Claims: Why Our Track Record of Success Matters
A slip in a supermarket or a trip on a broken pavement can change your life in an instant. Proving that a third party was negligent in these slip and fall claims takes more than just showing you fell, it takes genuine legal expertise and a history of winning against tough opposition.
At Nayyar Solicitors, we have spent years building a strong track record in slip and fall injury claims, holding retailers and councils accountable for unsafe environments.
- We understand the Occupiers' Liability Act 1957, the legal foundation for most slip and fall claims in shops and other premises.
- We have successfully challenged major UK supermarkets and local authorities when they have denied responsibility.
- Cleaning logs, inspection records, and CCTV are often the strongest evidence that a hazard was ignored.
- No Win No Fee: our success-led model means we only get paid when you win.
- You generally have three years to bring a claim, though key evidence can disappear far sooner.
What does a strong track record actually look like?
When searching for a firm with a genuinely successful history, look for one that does not shy away from difficult "liability denied" cases. Our track record covers supermarket slips, winning cases where spillages were left for hours without wet floor signage, pavement trips, successfully claiming against councils for poorly maintained public footpaths and potholes, and workplace falls, ensuring employees are compensated when employers fail to keep walkways clear of debris.
How we build a winning slip and fall case
We do not just file claims, we build them. To maintain a high success rate, our approach centres on forensic evidence, gathering the detail needed to show a defect met the practical threshold recognised in trip claims, fast CCTV recovery, acting quickly to make sure footage of your fall is requested before a property owner can say it has been "lost", and witness testimony, tracking down people who saw the hazard before you did, which helps prove the owner had time to fix it.
The legal basis: occupiers' liability and highway maintenance
Slip and fall claims in shops, supermarkets, and other premises are usually based on the Occupiers' Liability Act 1957, which requires an occupier to take reasonable care to see that visitors are reasonably safe using the premises for the purpose they were invited there. Trips on public pavements work differently: local councils have a statutory duty under section 41 of the Highways Act 1980 to maintain the highway, and a claim depends on showing the defect made the pavement genuinely dangerous. A defect of around an inch, roughly 25mm, is often used as a practical guide by claims handlers, but it is not a fixed legal threshold: the real test in law is whether the defect was dangerous in all the circumstances, not simply whether it exceeds a specific measurement.
What to do after a fall
To give your claim the best chance of success, follow this playbook:
- Photograph the hazard: use a coin or a ruler next to a defect, such as a pothole, to show its depth and scale.
- Report it immediately: make sure the incident is recorded in the shop's accident book and ask for a copy.
- Identify the cause: was it a leak, a loose rug, or a broken tile? Be specific.
- Look for cameras: point out any CCTV to staff so they are aware the incident was recorded.
- Seek medical help: even if you feel fine, some injuries, such as hairline fractures, only appear days later.
Frequently asked questions
How do you prove a shop was negligent in a slip claim?
We need to prove the hazard existed for an unreasonable amount of time. We do this by requesting the shop's cleaning and inspection logs to check whether they were following their own safety protocols.
Can I claim for a fall on a public street?
Yes. Local councils have a statutory duty to maintain public highways. If a pavement defect is significant, commonly around an inch or more as a practical guide, you are likely to have a strong case, though the real legal test is whether the defect made the highway dangerous.
What if I wasn't looking where I was going when I fell?
This does not automatically end your claim. Compensation can still be reduced rather than lost entirely under contributory negligence, and in many cases a hazard is judged not reasonably visible in the circumstances, so the occupier or council remains primarily responsible.
How long do I have to make a slip and fall claim?
Generally three years from the date of the accident. Evidence such as CCTV and cleaning logs can disappear much sooner, so it is best to get advice as early as possible.
Your Next Steps with Nayyar Solicitors
A slip or fall is not just "one of those things" if it was caused by someone else's neglect, you have a right to justice.
→ Public Liability Claims
→ Accidents at Work
→ No Win No Fee Claims
Conclusion
Nayyar Solicitors has the experience, the evidence-gathering approach, and the track record to help you win a genuine slip and fall claim, whether it happened in a supermarket, on a council pavement, or at work. Put our track record to work for you. Contact Nayyar Solicitors for a free review of your slip and fall claim or call us on 0333 123 1331.
This article is for general information only and does not constitute legal advice. Every case depends on its own facts, so please contact Nayyars Solicitors for advice specific to your situation.
